Zoho CEO Sridhar Vembu fears rivals like Salesforce are in a venture capital-fueled cloud bubble that spends on marketing instead of product development. “What has happened is Salesforce has become the Siebel or SAP in that market. In my opinion, they invested more in the whole sales and marketing side than in the product. Most[…]
The first full day UK Zoho Creator workshop on the 11th of May 2015 was a sold out success. The theme for the day was to build an App for a Wine Store – Manage inventory, Place Orders, Automatically Invoice the customer, etc. The day was structured into 17 manageable sections, each part becoming[…]
Sridhar Vembu, CEO of Zoho talks freely to Times of India about the possibility of the bubble bursting with tech start ups and criticises fat cat salaries. “Venture capital is funding a lot of losses, and that is the movie that has been seen several times before, it always ends badly . If you[…]
We couldn’t resist taking this picture this week as it demonstrates how some customers manage probably the most important contribution to their business – Leads. Leads can be defined as an expression of interest in your business, they are what drives new business and they grow the business. This particular customer had a simple[…]
Customer Challenge The Zoho CRM customer that FlexableIT was working with was a B2C customer in the financial services market. They effectively have a two step sales process: Outbound dialling to identify potential customers for the product. Once identified documentation is sent to the customer for signature. This effectively was the first sale. The second[…]
16th of April, Bill Quinn CEO of FlexableIT presented the concept of building a customer centric business using Zoho CRM as the core to the Cheltenham Chamber of Commerce. The lunch time seminar focused on why you need good data in your CRM to drive into your other tools and processes. Build the[…]
A Easter Egg in simple terms is an inside joke, or a hidden feature that you need to know how to unlock. We managed to find one when researching Zoho Support. Speaking with the Zoho employee, it was a small bit of fun to see if internet copy was being read. We obviously passed the test![…]
Want to learn how customers use your Zoho Support Customer Portal? It is now integrated with Google Analytics. Use Google Analytics to: Determine what percentage of your page views are from returning and new customers respectively. Track the mobile site visits and figure out what devices your customers use to access your Zoho Support[…]
Make your email marketing more successful Email marketing is still one of the most prevalent forms of marketing. This is due to the ease of deployment, the cost effectiveness and simplicity. Could you make your email marketing more effective? Learn some tips and tricks on how Zoho Campaigns can help you make your email marketing[…]
An intro to building custom Apps with Zoho Creator Zoho Creator, with its drag-drop builder allows business users to build custom applications to automate their processes, on their own. Over 2 million applications have been built so far by entrepreneurs, business owners, accountants, operation managers, including those who did not have an IT background. Zoho[…]