We couldn’t resist taking this picture this week as it demonstrates how some customers manage probably the most important contribution to their business – Leads. Leads can be defined as an expression of interest in your business, they are what drives new business and they grow the business. This particular customer had a simple[…]
Customer Challenge The Zoho CRM customer that FlexableIT was working with was a B2C customer in the financial services market. They effectively have a two step sales process: Outbound dialling to identify potential customers for the product. Once identified documentation is sent to the customer for signature. This effectively was the first sale. The second[…]
This Zoho case study explains why City Dance runs 80% of its business on Zoho. For CityDance growth had reached a stage where it started hindering their artistry. They had to focus on payments, follow-ups, billing and invoicing, scheduling, etc. and tracking and managing all that information was time-consuming. “I wanted one solution that would[…]
Zoho Books is a smart way of managing your companies finances. Zoho Books is a Cloud based accountancy package that integrates with Zoho CRM. With the UK launch of Zoho Books, the customer Orama talk about why they selected Zoho books, the benefits it brought to their business and how they simplified processes by automating as[…]
This Zoho case study about CG Arena using Zoho CRM highlights the benefits of moving from spreadsheets and manually tracking activities to an automated and integrated process. CG Arena had a number of specific challenges – “It was challenging to keep up with all the different people visiting the gym, we needed a better way of[…]