On the 16th of April FlexableIT are presenting a lunch time seminar to the Cheltenham Chamber of Commerce – Building a (more) customer centric business.
Maintaining and growing existing customers is the easiest way of growing revenue in your business. However using the data associated with your existing customer base is the best way of identifying where to market, who to market to and how to find new customers. The heart of this process is CRM (Customer Relationship management). This seminar aims to demystify the facts that CRM is too complex and is only used by large companies. If you have customers, you need CRM. CRM is a process, but there are tools to assist with this process which will be discussed in this seminar.
For more information visit The Cheltenham Chamber of Commerce Website.